EBSS Corporation (hereinafter “the Company”) believes that protecting personal information is both the foundation of its business activities and a social responsibility.
The Company hereby establishes the following Privacy Policy and declares that it will appropriately and reliably protect and manage personal information.
- We comply with laws, regulations, and norms.
The Company complies with laws concerning the handling of personal information, guidelines established by the national government, and other norms. - We establish internal regulations and make them known to officers and employees, etc. (hereinafter “employees”).
The Company establishes a management system for personal information protection, sets internal regulations, steadily implements and maintains them, and continuously reviews and improves them. - We handle personal information within the scope of the purposes of use.
When acquiring personal information, the Company clearly indicates the purpose of use and handles personal information only within the scope necessary to achieve that purpose.Except when disclosure or provision is required by laws and regulations, the Company will not disclose or provide personal information to third parties without the consent of clients and employees. - We thoroughly implement safety management.
To ensure the security and accuracy of personal information, the Company implements organizational and technical safety measures, thoroughly prevents unauthorized access to personal information, as well as leakage, loss, or damage, and continuously improves and corrects information security. - We respond sincerely to inquiries.
The Company sincerely responds to inquiries from clients and employees concerning personal information, as well as requests for disclosure, correction, suspension of use, deletion, and similar actions regarding personal information.
President and Representative Director, Yasuo Kiryu
Handling of Clients’ Personal Information
1. Purpose of Use of Personal Information
The Company uses clients’ personal information within the scope of the following purposes of use.
- To appropriately perform the entrusted work when all or part of the processing of personal information is entrusted to the Company by another business operator or similar party.
- To perform contracts.
- To contact clients, conduct business negotiations, meetings, and similar activities concerning transactions with clients.
- To provide information about product support and services, and to provide such support and services.
- To provide information about exhibitions, seminars, and similar events held by the Company.
- To conduct questionnaire surveys and monitoring programs.
- To send email newsletters requested by clients.
- To respond to inquiries, requests, and similar communications from clients.
- For other purposes of use that have been clearly indicated to clients in advance and to which clients have consented.
If it becomes necessary to use a client’s personal information beyond the scope of the purpose indicated when the information was provided, the Company will notify the client of that purpose in advance and use the information only after obtaining the client’s consent.
2. Disclosure and Provision of Personal Information
The Company will not disclose or provide personal information provided by clients to third parties except in the following cases.
- When the client has given consent.
- When required by laws and regulations.
- When necessary to protect a person’s life, body, or property and it is difficult to obtain the client’s consent.
- When the Company entrusts the handling of personal information to an external company based on an outsourcing agreement.In this case, the Company selects contractors that meet its standards, concludes agreements concerning the handling of personal information, and appropriately supervises contractors to ensure the safe management of personal information.
- When business succession occurs due to merger, company split, business transfer, or other reasons.
If the Company determines that it is appropriate for an affiliated company to respond to client inquiries concerning repairs, services, products, or similar matters, the Company may provide the client’s name, address, telephone number, email address, and similar information to that affiliated company or similar party with the client’s consent.
Inquiries Concerning Personal Information
- For inquiries concerning your own personal information, please contact the department with which you registered your personal information.
- For inquiries concerning the Privacy Policy, or if you do not know the department with which you registered, please contact the inquiry indicated below.
Procedures for Requests for Disclosure, etc.
When clients make any of the following requests regarding their own personal information held by the Company, the Company responds in accordance with the provisions of the Act on the Protection of Personal Information.For procedures for requests for disclosure, etc. and for obtaining the Company’s prescribed request form (written form), please see “Procedures for Requests for Disclosure, etc.”
Please note that requests for 1) disclosure and 2) notification of the purpose of use are subject to a fee.
- Request for Disclosure
- Request for Notification of Purpose of Use
- Request for Correction
- Request for Addition
- Request for Deletion
- Request for Suspension of Use or Suspension of Provision to Third Parties
About Cookies
Cookies are small pieces of information sent by a web server to a client’s browser for the effective operation of the Internet. The Company may use cookies to customize the website to individual client needs and to improve website content and services so that clients are more satisfied.
Clients can configure their browser settings to reject cookies or display a warning when cookies are received.
However, doing so may result in limitations, such as being unable to use personalization functions.
About Web Beacons
A web beacon (clear GIF) is a technology that uses a GIF file and script to understand access status from a client’s computer and collect statistics on the usage rate and similar matters for specific web pages.
Using web beacons together with the cookies described above makes it possible to obtain detailed statistical information.
The Company’s website may use technologies such as web beacons to obtain statistical information for purposes such as website improvement.
Clients can configure their browser settings to reject cookies or display a warning when cookies are received.Even in such cases, web beacons understand access status, but the Company does not collect clients’ personal information through web beacons.
About Clients’ IP Addresses
The Company may use clients’ IP addresses recorded on web servers (numbers that can identify the computers being used) mainly for the following purposes.
Individuals cannot be identified by IP address.
- To identify and resolve the causes of problems that occur on web servers.
- For web server management.
Other Matters
- Please note in advance that some services provided by the Company may not be available if clients do not provide personal information.
- Clients aged 15 or younger must provide personal information only with the consent of a parent or guardian.
- When responding by telephone at the Company’s inquiries or similar contact points, the Company may record the call to ensure that client requests are not missed.
- The Company cannot be responsible for ensuring the security of clients’ personal information on websites of other companies linked from the Company’s website.
Inquiries Concerning the Privacy Policy
Notes Before Making an Inquiry
- Personal information entered by clients will be used to respond to inquiries.
- Personal information entered by clients may be provided to the Company’s business divisions, Toshiba Group companies, or partners in order to respond to the client.
- Clients may request disclosure, correction, or deletion of their own personal information.In such cases, please contact the inquiry indicated above.
- Clients aged 16 or younger should make inquiries only with the consent of a parent or guardian.
- Please note that inquiries received on Saturdays, Sundays, national holidays, the year-end and New Year holidays, or other company holidays will be answered on or after the next business day.
- Please note that we may be unable to respond to inquiries for sales or promotional purposes.
Fax:
- Please provide as much specific detail as possible when submitting comments or questions.
Address
- Risk Consultation Desk, Planning and Administration Department, E.B. Solutions Co., Ltd.
18th Floor, Shibaura Square Building, 4-9-25
Shibaura, Minato-ku, Tokyo 108-0023, Japan
