Privacy Policy

Enterprise Business System Solutions Corporation (hereinafter referred to as Our Company) believes that it is its social responsibility as well as the basis of our business activities to protect personal data.
Our Company hereby declares that it establishes a personal data protection policy to protect and manage personal data appropriately and securely.

1. Comply with laws and regulations.
   Our Company complies with the laws concerning personal data handling, the guideline established by Japanese government, and other rules.
2. Establish internal regulations, and ensure that all officers and employees (hereinafter referred to as employees) recognize the regulations.
   Our Company shall establish a control system concerning personal data protection, set internal regulations, and implement and steadfastly maintain them. At the same time, Our Company shall continue to review and improve these systems.
3. Handle personal data for intended use.
   Our Company shall clearly indicate the intended use and deal with your personal data you have provided to the extent necessary to achieve the intended use.Our Company shall not disclose or provide the personal data to third parties without consent of customers and employees, except when disclosure or provision is requested by laws and regulations.
4. Control personal data safely.
   Our Company shall take organizational and technical safety measures, prevent illegal access, leak, loss or damage of such data, and continue to improve information security in order to ensure safety and accuracy of personal data.
5. Respond to inquiries from customers sincerely.
   Our Company shall sincerely respond to any inquiries on personal data and to any requests of disclosure, correction, cessation of use, and deletion of personal data made by customers and employees.

Enterprise Business System Solutions Corporation
Tokihiko Yanagisawa, President

Provision of Personal Data

1.Intended Use of Personal Data

Our Company intends to use personal data of customers solely for the following purposes:

• Proper execution of agreement on contracted operations in case of being commissioned to handle personal data in part or whole by other companies.
• Execution of contracts
• Business communication, negotiations or meetings with customers
• Sending information about product, support or services
• Sending information about exhibitions and seminars held by Our Company
• Conduct of questionnaire surveys, implementation of product and service monitoring programs
• Sending e-mail newsletters requested by the customer
• Responses to inquiries and requests from customers

Other intended uses clearly indicated by Our Company in advance, to which the customer has given prior consent. When the need to use a customer's personal data for any purpose that goes beyond the stated purpose of use arises, Our Company notifies the customer to that effect and obtains the customer's consent before using the information for such purpose.

2.Disclosure and Provision of Personal Data

Our Company does not disclose or provide customers' personal data to third parties except in the following cases.

1. When the customer has given prior consent to the disclosure
2. When complying with laws and regulations
3. When disclosure is necessary for the protection of human life, human health or property, and when it is difficult to obtain the consent of the customer
4. When Our Company consigns the handling of personal data to outside companies in accordance with a consignment agreement.In this case, Our Company concludes an agreement on the handling of personal data, appropriately supervises the personal data so that such data is controlled safely at the place of the consignee, and selects a consignee who meets the criteria established by Our Company.
5. When another entity succeeds to the business of Our Company due to a merger, corporate separation, transfer of business or otherwise.

Notwithstanding (1) above, when it is deemed that an inquiry from a customer concerning products, repairs, or service can be more appropriately dealt with by an affiliate, Our Company may provide the customer's name, address, telephone number and other information to the affiliate. In such a case, the customer may request us to stop disclosing such information to such affiliate.

Inquiries Concerning Personal Data

• Customers should direct inquiries or complaints concerning their personal data to the division with which they have registered the data.
• Inquiries when the division where you have registered personal data is unclear or inquiries about the Personal Data Protection Policy in general should be directed to Inquiries to Enterprise Business System Solutions Corporationbelow.

Procedures for Requests for Disclosure etc.

Our Company complies with the following requests from customers concerning the customer's personal data held by us, pursuant to the Act on the Protection of Personal Information.Please refer to Procedures concerning Requests for Disclosure etc., by Documentsfor details of request procedures and how to obtain request forms specified by Our Company.
Please note that there is a fee charged for 1) Requests for disclosure and 2) Requests for notification of intended use.

1. Request for disclosure
2. Request for notification of intended use
3. Request for correction
4. Request for addition
5. Request for deletion
6. Request for cessation of use or cessation of disclosure to third parties

About "Cookies"

"Cookies" are small packets of information that Web servers transmit to visitors' or users' browsers for the effective operation of the Internet.

Our company may use cookies to customize or personalize Web sites in order to better meet your individual expectations or requirements, and to improve the contents of Web sites or the types of services provided.

Browsers can be set to refuse cookies or to provide a warning whenever cookies are being received. However, computers that are set to refuse cookies will not be able to make use of useful functions, such as site personalization.

About "Web beacons"

"Web beacons" or "Clear GIF" is an invisible GIF that tells us how many visitors visited the page or access certain contents.Our company may also use these Web Beacons or other technologies to tailor the site to provide better customer service.

These Web Beacons often work in conjunction with cookies but browsers can be set to refuse cookies or to provide warning whenever cookies are being received. Web beacons will still detect visits to these pages but we do not use this technology to access personally identifiable information.

About the customer's IP

Our Company may use the customer's IP address recorded on the web server (the number which can identify the computer used by the customer) for the following purposes.The IP address cannot identify the user individually.

• Detect the cause to solve a problem that occurred with the web server.
• Manage the web server

Other matters

1. Please note that some services provided by Our Company may not be available if the customer does not provide personal data.
2. Children 15 years old or under should provide their personal data to Our Company only after obtaining the consent of a parent or guardian.
3. When Our Company supports customers by phone, the customers' phone calls may be recorded so that their comments and requests can be accurately understood.
4. Our Company disclaims any responsibility for the security of customers' personal data used on third party websites that are linked from Our Company's website.

Important Considerations before Making an Inquiry